Simple Solutions That Work! (By SV Lasers – Trusted Laser Experts in India)
When Your Laser Doesn’t Listen
If you own a laser cutting or engraving machine, you know how magical it feels when it works perfectly.
But sometimes… it just doesn’t.
Maybe the cut isn’t clean, or the beam feels weak, or the edges burn too much.
Don’t worry — these problems are very common and easily fixable.
In this guide, we’ll walk you through the 5 most common laser cutting problems, why they happen, and how to fix them like a pro (even if you’re new to lasers).
1. The Laser Isn’t Cutting Properly
Symptoms:
- The cut doesn’t go through the material.
- It starts cutting fine but weakens midway.
- The edges look rough or incomplete.
Possible Causes & Fixes:
✅ Focus is off:
→ Adjust the focus height. The laser beam should be perfectly focused on the material’s surface.
✅ Lens is dirty:
→ Clean lenses and mirrors gently using a microfiber cloth and lens solution. Dust and smoke residue block laser energy.

✅ Power or speed settings wrong:
→ Reduce cutting speed or increase power slightly. Each material has a sweet spot — you can use SV Lasers’ Material Parameter Sheet as reference.
✅ Chiller temperature too high:
→ Keep your water chiller between 20°C–25°C. Overheating reduces power output.
💡 Pro Tip: Always test cut a small sample before full production.
2. Burnt or Dark Edges on Acrylic or Wood
Symptoms:
- The edges turn brown or black.
- You smell a burnt odor after cutting.
Why It Happens:
This usually means the laser speed is too slow or the power is too high, causing excessive heat.
Fix It:
✅ Increase speed by 10–20%.
✅ Reduce power slightly.
✅ Ensure your air assist (compressor) is on — it helps blow away heat and smoke.
✅ Clean mirrors and check lens alignment to avoid energy concentration in wrong spots.
🔥 Pro Tip: For perfect polished acrylic edges, use high speed and moderate power settings.
3. Lines Are Not Straight or Shapes Are Distorted
Symptoms:
- Circles look like ovals.
- Text or shapes are shifted.
- Engraving doesn’t align properly.
Root Causes:
- Belts or stepper motors are loose or dirty.
- Rails need lubrication.
- Alignment off in X/Y axis.
Fix It:
✅ Clean the guide rails and re-grease them with light oil.
✅ Tighten belts gently — not too tight, not too loose.
✅ Run a calibration file to check motion accuracy.
✅ If still off, contact SV Lasers support for remote alignment help.
📏 Pro Tip: Don’t ignore small alignment errors — they get worse with heavy use.
4. Laser Power Drops Suddenly
Symptoms:
- Machine was cutting fine earlier but now feels weak.
- You need more power to cut the same material.
Common Causes:
- Dirty optics (mirrors, lens).
- Old or damaged laser tube/source.
- Cooling system not working properly.
Fix It:
✅ Clean optics regularly.
✅ Check your water chiller for flow and temperature.
✅ Make sure the laser tube is not covered in condensation.
✅ If the tube is old (over 2 years for CO₂ or over 80,000 hours for fiber), consider replacement.
💡 Pro Tip: Always use genuine SV Lasers spare parts and laser sources to maintain consistent power.
5. Engraving Looks Faded or Uneven
Symptoms:
- Some parts engrave deeper than others.
- Lines or patterns look uneven.
Fix It:
✅ Clean the lens and bed surface.
✅ Ensure your workpiece is flat and firmly clamped.
✅ Use consistent material (same thickness and texture).
✅ Re-calibrate the focus height for even marking.
🎯 Pro Tip: If you use software like EZCAD or RDWorks, check that scan speed and power percentage are balanced — too much speed reduces depth.
🧠 Bonus Problem: Machine Stops Mid-Job
If your laser suddenly pauses or hangs:
- Check if the computer or USB cable disconnected.
- Ensure stable power supply (use UPS or stabilizer).
- Verify memory buffer in software is not full.
💬 Pro Tip: Avoid using long USB extension cables. Keep controller connections short and stable.
🔧 When to Call the Experts
If you’ve tried all this and the problem still continues — don’t panic.
SV Lasers has a dedicated India-wide service team to help with:
- On-site troubleshooting
- Remote diagnosis via WhatsApp video
- Preventive maintenance and AMC packages
⚙️ Because downtime is expensive — but expert help isn’t.

🚀 Conclusion: Small Fixes, Big Results
Most laser problems are simple to fix once you know where to look.
Just remember these three golden rules:
1️⃣ Keep it clean.
2️⃣ Keep it cool.
3️⃣ Keep it aligned.
Follow these, and your laser machine will run like new for years.
👉 Need expert help or service? Call SV Lasers today — your trusted partner in laser cutting and engraving across India.

